Frequently Asked Questions
My favourite PI YEI is out of stock, What can I do?
Send us an email at Info@piyei.com or a DM on Instagram with your request. We might be able to find your perfect set!✨
Do you ship internationally?
Yes! For international orders please email info@piyei.com and we will process your order. 🌎
How long will my shipping take?
for shipments within Colombia from 3 to 5 days. For international shippings please allow 10 working days. ✈️
Do you accept returns?
We accept returns within 15 days of shipping only if your order is incorrect or an item is faulty.🌂
I want to get in touch…
Glad to hear! You can find our contact info in the ‚Contact us‘ page. 📞